Government Emblem

DRUT

UEC Ujjain

Official Grievance Portal

Digital Redressal
& Unified Tracking System

An initiative by Ujjain Engineering College to streamline the process of grievance submission, monitoring, and resolution for students, faculty, and staff.

1,240+
Total Grievances
98%
Resolved Cases
4,500+
Active Users
48 Hrs
Avg. Resolution Time

System Overview

Designed to provide a seamless and transparent experience for all stakeholders.

Digital Submission

Submit grievances digitally through a structured format, eliminating manual paperwork and ensuring accurate record-keeping.

Live Status Tracking

Monitor the progress of submitted grievances in real-time, from initial review to final resolution by the administration.

Unified Dashboard

A centralized interface for students, faculty, and administrators to manage and view all grievance-related activities.

How DRUT Works

A simple, transparent process to ensure your voice is heard.

01

Login

Access the portal using your institutional credentials.

02

Submit

Fill out the grievance form with necessary details and attachments.

03

Track

Follow the status of your grievance as it moves through the system.

04

Resolve

Receive a formal resolution and feedback from the administration.

Scope of Redressal

The DRUT system covers a wide range of grievance categories to ensure comprehensive support.

Academic Issues

Examination schedules, grades, course registration, and faculty feedback.

Hostel & Accommodation

Room allocation, mess facilities, cleanliness, and maintenance requests.

Infrastructure

Classroom furniture, lab equipment, electrical issues, and water supply.

Admin & Financial

Fee payments, scholarship processing, document verification, and ID cards.

Anti-Ragging

Immediate reporting and action on ragging incidents with strict confidentiality.

Disciplinary Issues

Reporting misconduct, campus safety concerns, and rules violations.

Frequently Asked Questions

Can't find the answer you're looking for? Reach out to our support team directly.

Need Help?

Contact the administration office for urgent queries.